Refund policy

Returns, Refunds, & Exchanges
All items are final sale. Due to the handmade or vintage nature of many of our items, we do not offer refunds, returns, or exchanges at this time. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Thank you for your understanding.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Jewelry Care: Sterling Silver
To increase the longevity of your jewelry, you can treat and care for any Slow Gaze sterling silver piece by wearing it with care and polishing it often with a jewelry cloth to replenish its silver look and shine. Sterling silver will naturally scratch and darken with time and use (exposure to water, sea water, minerals in the water you bathe in, etc. will play a role). Expect your piece to develop a natural patina as you live in it.

Due to the handmade or vintage nature of many of our items, we do not offer refunds, returns, or exchanges at this time. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.